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Surbo enables solutions to enhance customer, employee, search, and contact center agent experiences, ultimately speeding up business operations.
Boost agent productivity with ValueFirst, a cognitive knowledge search engine that extracts critical data from various sources. Our in-house ML models and OpenAI API (GPT-3) models can automate over 1000 routine queries, helping to deflect calls and providing a robust fallback strategy.
Effortlessly manage customer interactions across multiple channels including chat, email, and voice, with our generative AI-powered Inbox. Our advanced tools like auto-response, ticket summarization, and coaching insights enable faster and higher-quality responses to customer inquiries.
Refine your marketing strategy with dynamic cross-channel campaigns. Quickly create conversational campaigns and engage users at every stage of their buying journey.
Capture your user's attention with dynamic nudges before they leave to reduce drop-offs and cut cart abandonment rates by up to 30%.
ValueFirst customers are changing the future of business buying, one conversation at a time.
Elevate day-to-day employee engagement and productivity with ValueFirst's cutting-edge generative AI.
ValueFirst can be integrated in your Website, Facebook Messenger, WhatsApp, Twitter, WeChat, Line, Telegram, MS Teams, Skype, Slack, Apps and more.
Empower your website visitors to start conversations on their own or engage in conversations on the fly. Surface the right content to answer their questions and nurture them to the next stage of the buyer's journey.
By leveraging the latest advancements in NLP and generative AI, ValueFirst delivers empathetic and context-aware conversations that exceed customer expectations across various channels.
As an AI-First solution stack, ValueFirst is committed to helping enterprises of all industries deliver exceptional experiences to their customers and employees.
Technology performs better when it works seamlessly together. With over 50 native integrations and the ability to connect with over 500 apps, ValueFirst can easily fit into your existing technology ecosystem.
Save time and costs while providing 24/7 customer support, automating employee interactions, streamlining marketing efforts with personalized campaigns using our services.
Maximize your campaign ROI by customizing your conversations based on data gathered by ValueFirst from your entire tech stack. Then, utilize our actionable analytics to continually refine your campaigns and hooks over time.
ValueFirst is built on a multi-LLM architecture and is continuously trained on billions of conversations to ensure scale, speed, and accuracy. With the power of generative AI, ValueFirst can automate conversations across multiple channels, while simultaneously reducing operational costs.
Built on top-tier enterprise Conversational AI platform, ValueFirst's intelligent virtual assistants optimize interactions and reduce operational costs, resulting in increased joyful experiences, internally and externally, for companies that prioritize user experiences.
It is short and awesome
