|
|
| |
|
| |
Q1. What is Excel Plug-in?
Ans.1: Focusing instant messaging needs of user group, Value First has engineered a portable messaging solution that serves as a professional SMS Manager for Microsoft Office Excel application. The Excel plug-in is integrated within Microsoft Excel application, and is used to send messages directly from deskTop computer to mobile users. Besides, it supports Unicode feature to send SMS(s) in multiple languages supported by Microsoft Excel application.
|
| Top |
| |
Q2. How can I use Excel plug-in to send message?
Ans.2: Once you formalize purchasing contract of using Excel plug-in and Value first Technical Support team helps you install Excel plug-in, a menu ‘ SMS ' happens to be directly available from within the main menu of Microsoft Excel file. When you click SMS menu, the icon bar of Excel sheet displays all the features available in Excel plug-in that you can use to perform various functions available with Excel plug-in. |
| Top |
| |
Q3. Can we add the signatures if we send messages using Excel plug-in?
Ans.3: Yes. Excel plug-in allows adding signature in message body before the message is sent to intended user or recipient. |
| Top |
| |
Q4. How does the Excel plug-in differ from other instant messaging solutions available in the market?
Ans.4: Value first has developed Excel plug-in to send messages that are imported only from Microsoft Office Excel application. The major objective to develop an integrated plug-in solution was to encompass as maximum user's group as possible. As every computer user prevalently uses Microsoft Office Excel file so he/she can easily export the data from Excel file and send messages to intended group of users. |
| Top |
| |
Q5. Does Excel plug-in improve message delivery performance?
Ans.5: Yes. Excel plug-in largely improves and optimizes message delivery performance, thus determining the size of message packets to be delivered. |
| Top |
| |
Q6. Do I need to pay when I send messages using Excel plug-in?
Ans.6: When you start using Excel plug-in, you are given a certain amount of credit value that you spend at the time you send a message. Once your credit value reaches to zero value, you need to recharge the credit value. To recharge the credit values, you need to contact Value first Technical Support group and pay certain amount of money appropriately. |
| Top |
| |
Q7. If my credit value reaches to zero value, even then can I send message?
Ans.7: No. First you need to recharge your credit value, and thereafter you can send the messages. |
| Top |
| |
Q8. Can Excel offer any feature to check my current credit value at a given point of time?
Ans.8: Excel plug-in offers user-friendly function to check credit, thereby viewing current status of credits. |
| Top |
| |
Q9. If I want to instantly know how to use different functions of Excel plug-in what do I need to do?
Ans.9: Excel plug-in service encapsulates feature-rich thoroughly described html help file. If you want to instantly learn how to use any feature of Excel Plug-in, click help icon to load html help file that you can read to learn different functions available with Excel plug-in. |
| Top |
| |
Q10. How can I know that the message I had sent previously, has in fact been delivered to the intended user successfully?
Ans.10: Excel plug-in offers ‘Receive Status' feature to check the status of all messages that you had sent previously. |
| Top |
| |
Q11. If I want to use a standard message that I want to deliver repeatedly to various user's group and simultaneously want to store that message, can I perform this action using Excel plug-in?
Ans.11: Yes. You can deliver standard messages using Excel plug-in. To create standard messages, build and use the templates that you can manage easily through Excel plug-in. Later, if you want to change the body of template, i.e., content of message, the Excel plug-in offers you to edit the content of template and restore it. |
| Top |
| |
Q12. If want to instantly send the messages using Excel plug-in what should I do?
Ans.12: To send messages quickly, use ‘Quick Send' feature of Excel plug-in service. |
| Top |
| |
Q13. Can I configure function parameters of Excel plug-in service?
Ans.13: Yes. Excel plug-in allows you to reconfigure parameters according to messaging needs. |
| Top |
| |
Q14. If I encounter any functional, configuration, and/or installation problems pertaining to Excel plug-in usability, what should I do?
Ans.14: If you encounter any technical/functional snags pertaining to Excel plug-in, you need to contact Value first Technical Support group for troubleshooting objectives. |
| Top |
| |
Q15. Can I use contact detail consisting alphanumeric characters for CDMA network?
Ans.15: Yes. But some CDMA network may not allow alphanumeric characters in contact detail. |
| |
| Top |
